Privacy Policy

1. Introduction

This Privacy Policy explains how Unrealised Strength ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website, contact us, or work with us for coaching and related services.

This page is a general template provided for convenience and does not constitute legal advice. You should review and adjust it to reflect your exact practices and seek professional legal advice where appropriate.

2. Information We Collect

We may collect the following types of information when you use our website or services:

• Contact details such as your name, email address, phone number, and social media handles when you contact us or submit a form.
• Booking and coaching information such as your preferred training times, goals, and any information you choose to share in forms or messages.
• Payment-related information processed securely by third-party providers (for example Stripe or a booking platform). We do not store your full payment card details on our servers.
• Usage data such as pages visited, approximate geolocation, device and browser information, and referral sources, collected via privacy-friendly analytics tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide coaching and related services.
• To manage bookings, appointments, and communications with you.
• To process payments via our third-party payment providers.
• To improve our website, services, and client experience.
• To monitor basic analytics and website performance.
• To comply with legal obligations and resolve disputes where necessary.

4. Cookies and Analytics

Our website may use cookies or similar technologies and privacy-friendly analytics tools to understand how visitors use the site and to keep the service secure and reliable.

These tools may collect anonymised or aggregated information such as the pages you visit, time spent on the site, and basic device information. We do not use this information to personally identify you.

5. Third-Party Services

We may share limited personal information with trusted third-party service providers who help us operate our business, such as:

• Booking and scheduling platforms.
• Payment processors (for example Stripe).
• Email and communication tools.
• Analytics providers.

These providers only receive the information necessary to perform their services and are expected to protect your data in line with applicable laws and regulations.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to certain types of processing.

To exercise these rights, please contact us using the details below. We will respond to your request in line with applicable laws.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or business reasons. The updated version will be indicated by the "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Unrealised Strength
Email: manh.d.pt.2020@gmail.com